FREQUENTLY ASKED QUESTIONS

 ORDERING QUESTIONS
1 . Can I just email you our order?
2 . How Do I Place An Order With Your Compay?
3 . I do not see my quantity.
4 . Why Are Your Prices So Low?
5 . Do two sets of 2500 business cards count as one 5000 business card order?
6 . Can I Cancel My Order?
7 . How will my credit card be billed as?
8 . Do You Offer Printing Terms Or Credit?
9 . Will I Receive An Invoice?
10 . Can I place an order by phone?
11 . What is Gang Run Printing?
 ARTWORK & DESIGN QUESTIONS
12 . How Do I Print with a Border?
13 . What is a bleed? How much should I have? Please click tab called "Printing 101" above.
14 . What should my files resolution be?
15 . What type of files do you accept?
16 . Can I resize my 72dpi artwork to 300dpi?
 SHIPPING & DELIVERY QUESTIONS
17 . May I change my shipping?
  We ask that you carefully plan both the anticipated turnaround time and the time to ship to your final destination as it is very difficult to process Shipping Changes once an order has been placed. We process hundreds of orders each day, and within minutes of receiving your order our shipping and fulfillment Department is already scheduling your ship date and preparing your labels! Shipping changes are time consuming and costly for us. In the event that you need to change any shipping information (shipping service, destination address, etc.) after you have placed your order you will be charged an additional $10. * Please note that we CANNOT ship to a PO Box.
18 . What Shipping Carriers Do You Use?
19 . How Long Does Shipping Take?
20 . Will you break up boxes and ship to multiple locations?
21 . Will you blind or 3rd party ship?
22 . Do you mark your boxes?
23 . Where is my tracking number?
 QUESTIONS ABOUT OUR COMPANY
24 . What are the benefits of using our company?
25 . Do You Have A Designers Guide?
26 . What quantities do you print?
27 . Where Are You Located
28 . What is UV and AQ?
29 . What Specialty Services Do You Provide?
30 . What is Gang Run Printing?