Carrier and Coverage

All shipments are handled exclusively through UPS for reliable delivery, accurate tracking, and industry-standard insurance. Every order is traceable from dispatch to arrival within all 50 U.S. states and Canada. No third-party relays or handoffs are used — shipping lanes run directly from our facility to your destination through the UPS routing network.

Packaging and Handling

Orders are packaged flat or rolled depending on size and quantity. Standard prints ship flat in reinforced cartons. Oversized formats and high-volume runs are rolled with protective wrap to prevent curl or surface abrasion. Shrink-wrapped bundles are available on request for campaign deployment or street team distribution. All packaging is designed to preserve structural integrity during transit and field handling.

Turnaround and Dispatch Timing

Standard turnaround is 5–7 business days from artwork approval. Production begins only after files pass prepress checks and meet technical requirements. Orders are queued in priority sequence unless marked for rush service.

Rush production is available in 2–3 business days. When combined with UPS 2-Day or Next Day Air, most U.S. metro areas can receive shipments within 72 hours of file approval. Expedited orders require pre-approval, additional cost, and must meet daily print cutoffs for same-day dispatch.

Tracking and Delivery Coordination

Each order generates an automated tracking email with a direct UPS link. Tracking starts at label creation and updates through final delivery scan. Estimated arrival times are based on UPS data. Requests for timed delivery must be made before file upload to align with production and carrier schedules.

For installation campaigns, print schedules can be coordinated with field delivery. Orders may be handed off directly to install teams in serviced cities or shipped to arrive just before deployment. Movement and handoff are managed as a closed loop without third-party exposure, available only for full placement clients.

Custom Routing and Rush Upgrades

Custom delivery instructions and off-cycle shipments are available by request. Options include split shipments, rerouting to non-residential addresses, and timed delivery windows. Contact us at order intake to confirm feasibility. Rush upgrades must be confirmed before production begins; mid-cycle changes are subject to inventory and scheduling limits.

How to Prepare Your Artworks

Good print results start with good design. These instructions explain how to structure layouts, place text and images, and use templates so your artwork is visually effective and prints without unexpected problems. Following these guidelines ensures your designs remain sharp, legible, and consistent across all printed products.

Using Templates

Download and work within the product templates we provide. Templates include bleed areas, trim lines, and safe zones marked clearly. Always keep important elements inside the safe zone and extend backgrounds into the bleed. Do not delete or move template guides — they ensure accurate alignment in production.

Layout Balance

Arrange text and images with consistent spacing. Leave breathing room around logos, headlines, and contact information. Avoid overcrowding the layout — excessive elements reduce readability and weaken impact. White space improves clarity and directs the reader’s eye toward key information.

Typography

Use fonts that are easy to read at the size they will appear in print. Body text should generally be no smaller than 8 pt, while headings should contrast in size and weight. Avoid using more than two or three different fonts in a single piece. High contrast between text and background improves legibility in both small and large formats.

Images and Graphics

Use high-quality images suitable for the final size of the product. Photographs should be well-lit, sharp, and free of visible compression artifacts. Avoid stretching or distorting images to fit spaces. If using logos, supply vector files (AI, EPS, or PDF) whenever possible to preserve crisp edges in print.

Backgrounds and Colors

Backgrounds should extend fully into the bleed to prevent unprinted edges. Subtle gradients and textures reproduce best when designed at high resolution. Be careful with very dark backgrounds behind small text — thin strokes can fill in when printed. For brand colors, provide Pantone references if color consistency is critical across multiple products.

Alignment and Margins

Align text and elements consistently across the layout. Use grids or guides to keep spacing even. Maintain safe margins around all critical content — at least 3 mm inside the trim line for most products. For bound items such as booklets, allow additional margin on the binding edge so no text is lost in the fold.

Visual Hierarchy

Design with a clear reading order. Headlines should stand out first, followed by subheads, body text, and secondary details. Use scale, weight, and spacing to establish hierarchy. This helps readers quickly understand your message without confusion.

Consistency Across Products

When designing sets of materials (such as business cards, flyers, and brochures), maintain consistent colors, fonts, and visual elements. Consistency reinforces brand identity and creates a professional appearance. Using the same style across multiple formats improves recognition and trust.

Proofing Your Artwork

Review your design at 100% zoom before submission. Check for spelling errors, alignment issues, and unwanted objects outside the trim area. Print a test copy on a desktop printer if possible to check proportions and readability at scale. A careful proofing process reduces costly reprints.

By following these artwork instructions, you ensure that your designs are visually effective and production-ready. Combined with our File Preparation Guidelines, these steps give your projects the best chance of printing accurately and looking professional in final form.